Please read these Terms and Conditions (“Terms“) carefully before using the bomalifeafrica.org website (the “Service“) operated by Boma Life Africa (“us,” “we,” or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.
1. Product Information & Availability
- We strive to ensure all product information, including descriptions, images, and pricing, is accurate and up to date.
- We do not warrant that all product descriptions or other content are error-free.
- Product colors may vary depending on your monitor display.
- All prices are listed in United States Dollars (USD) and are subject to change without notice.
- We reserve the right to:
- Modify or discontinue products at any time
- Limit the quantity of products available for purchase
2. Order Acceptance & Payment
- All orders placed through our Service are subject to acceptance by us.
- We reserve the right to refuse or cancel any order for reasons including:
- Product/service unavailability
- Errors in product description or price
- Suspected fraudulent transactions
- If an order is canceled after you have been charged, we will issue a refund for the charged amount.
- Accepted payment methods: PayPal, Visa, MasterCard.
- Orders will not be shipped until payment has been successfully processed.
3. Shipping & Delivery
- Orders are shipped to the address provided during checkout.
- You are responsible for providing a complete and accurate shipping address.
- We are not responsible for undeliverable packages due to incorrect addresses.
- While we partner with reliable third-party carriers, we are not liable for:
- Delays
- Loss or damage after the package is handed to the carrier
- Shipping costs and estimated delivery times are provided at checkout.
- For details, please see our Shipping & Delivery Policy.
4. Returns & Refunds
- You may return or exchange an item within 2 days of receipt, if it is:
- Original
- Unused
- Undamaged
- The customer is responsible for return shipping costs unless:
- The item is defective
- The wrong item was received
- Non-refundable items:
- Custom-made products
- Personalized products
- See our Returns & Refunds Policy for full details.
5. Intellectual Property
- All content on this website, including text, graphics, logos, images, and product designs, is the exclusive property of Boma Life Africa.
- Protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.
6. User Conduct & Account
Prohibited conduct includes:
- Providing false or misleading information
- Transmitting malicious code, viruses, or malware
- Damaging or impairing the Service
- Harassing, abusing, or defaming others
You are responsible for:
- Keeping your account and password confidential
- All activities under your account
7. Limitation of Liability
To the fullest extent permitted by law, Boma Life Africa and its affiliates are not liable for:
- Indirect, incidental, or special damages
- Loss of profits, data, goodwill, or other intangible losses
This applies regardless of the legal theory, even if we were advised of the possibility of such damages.
8. Governing Law & Jurisdiction
These Terms are governed by the laws of Kenya.
Any disputes will be resolved exclusively in a court of competent jurisdiction in Kenya.
9. Changes to Terms
We may update these Terms at any time by posting changes on our website.
Your continued use of the Service after updates means you accept the changes.
10. Privacy Policy
Your use of the Service is also governed by our Privacy Policy.
11. Contact Information
If you have any questions about these Terms, contact us:
📧 info@bomalifeafrica.org
🌐 Contact us on our Contact Us page.
