Thank you for shopping with Boma Life Africa. We are committed to ensuring your order is processed and delivered to you in a timely and secure manner. Please review our shipping policy below.
1. Shipping Zones
We currently ship to customers within North America, UK, Australia, Kenya, Nigeria and SouthAfrica. Shipping times and costs vary depending on your location.
2. Processing Time
All orders are processed within [Number, e.g., 2–5] business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there is a significant delay in your shipment, we will contact you via email or telephone.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Shipping Method: [e.g., Standard Shipping]
- Estimated Delivery Time: [e.g., 7–14 business days]
- Shipping Cost: [e.g., Calculated at checkout based on weight and destination]
Delivery delays can occasionally occur. Please note that these are estimates and not guarantees.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). Tracking numbers will be active within 24 hours.
5. Customs, Duties, and Taxes
Boma Life Africa is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
6. Damaged or Lost Packages
Boma Life Africa is not liable for products damaged or lost during shipping.
If you received your order damaged, please contact the shipping carrier directly to file a claim. Save all packaging materials and damaged goods before filing the claim.
7. International Shipping
For international orders, please note that shipping times may be longer due to customs processing. Customers are responsible for any import duties, taxes, or other fees that may apply. We cannot provide exact estimates for these costs.
8. Contact Us
If have any questions about these Terms, contact us:
📧 info@bomalifeafrica.org
🌐 Contact us on our Contact Us page.
