At Boma Life Africa, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and online shop. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information to provide and improve our services. The types of information we collect include:
- Personal Information: This is information that can be used to identify you. We collect this when you voluntarily provide it to us, such as your name, email address, and phone number when you contact us, sign up for a newsletter, book a service, or make a purchase from our online shop.
- Non-Personal Information: This information does not directly identify you. We automatically collect data about your device and browsing activity, such as your IP address, browser type, operating system, and the pages you visit on our site. This helps us understand how our website is used and allows us to improve its functionality.
- Cookies and Tracking Technologies: We use cookies to understand how visitors use our website, to remember your preferences, and to personalize your experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but some parts of our website may not function properly as a result.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your information to fulfill requests for our relocation, travel, and cultural services.
- To Process Transactions: We use your data to process orders and payments from our online shop and to arrange for shipping.
- To Communicate With You: If you subscribe, we will use your email address to send you our newsletters, blog updates, and promotional materials. You can opt out of these communications at any time.
- To Improve Our Website: We analyze non-personal data to monitor and improve the performance and user experience of our website and services.
- For Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, or protect our rights and the safety of others.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted third-party service providers who assist us in operating our business and delivering our services (for example, payment processors or shipping companies). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
4. Your Rights
You have the right to control your personal information. You can:
- Access, Update, or Correct your personal information by contacting us.
- Opt Out of receiving newsletters or marketing emails at any time by following the unsubscribe link in our emails.
- Request Deletion of your personal data from our records, subject to legal and contractual obligations.
5. Data Protection
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please be aware that no online system is 100% secure.
6. Changes to This Policy
Boma Life Africa may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with the updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@bomalifeafrica.org
Website: https://bomalifeafrica.org
